The tour departed without our group. We arrived 10 minutes before departure as we were instructed, however the boat had departed the pickup location leaving our group and two additional groups behind. Eventually the boat returned, nonetheless this was a frustrating start to the day. Once aboard, the captain(s) drove at an excessively high speed, creating unsafe conditions for passengers. It felt like they were on a joyride and the guests happened to be there. While on their joyride, the captain struck a large rock (boulder) in the water which damaged the engine and rendered the boat inoperable. After 45 minutes, we limped to shore. During this time, there was no communication as to the status of the boat which created a high stress environment. On our return leg of the trip, a different boat and captain came to pick us up. The captain was pleasant and the ride was much more enjoyable. We were left overall very disappointed. What could and should have been a relaxing and enjoyable day was one filled with stress. Given the amount of charter options I would look elsewhere when making a reservation.

Awesome skipper, very detailed and knowledgeable. Kept us entertained, good amount Presseco was provided ( always a plus) its an awesome experience.

Ortiz and crew were awesome!! Such a great day trip!! They made the day very fun and showed us around the island via boat and then we spent 4 hours on Capri. Highly recommend!

The Boat staff were nice, although not the ones pictured with the online advertisement… but I really lost a lot of time and money because they delayed our ride 2 hours (last minute) because they ended up taking would seem like friends on a private excursion prior to us being picked up for the morning. I got nothing but mixed reasons from different sources as to why the delay took place -which were all lies. One said the weather wasn’t good… Which was an absolute lie I spoke to a few captains that morning, as we awaited our two hour delay, and they all said it’s the most calmest beautiful morning, etc. The boat pulled up with a family already on board which you could clearly decipher were friends from that moment through the rest of the day and were given favoritism. I lost out on my excursion that was to take place after this one…. cannot cancel for refunds last minute. Also screwed up our scooter reservation on capri etc. Not cool. Also, did not stop at all of the stops listed. We were shown 6 areas, one of which was a beautiful but crowded swim spot. When asked about the blue grotto, they said it was always a 3 hour wait time so we were not even going to pass it. Which is fine, so long as it is accurately explained on their listing, which it’s not. I even emailed them about it ahead of time asking about it because it seemed the advertisement was not quite precise about it… They replied how it would be an extra cost of X amount of dollars per person. They didn’t reply that they’re not even going to attempt to pass by it. Anyway, just some honesty would be appreciated. I think three stars is too generous to give them quite frankly. I lost a lot of money and another excursion because of their lies.