Boarding takes place at Molo Beverello in Naples. The NLG ticket office is located inside the hydrofoil terminal, at the counters marked with the Navigazione Libera del Golfo logo (blue flag with a yellow border). Please present your voucher at the ticket office to collect your valid boarding tickets.

The tour may be canceled if weather conditions prevent safe sailing. NLG decides based on sea conditions and forecasts. If the company cancels the service, you receive a full refund. You can also cancel free of charge up to 2 days before your booked date.

Free cancellation is available up to 2 days before the excursion date. Cancellations made less than 2 days in advance are not eligible for a refund. To modify the service date, contact the operator as soon as possible to check availability on other dates.

No, outdoor seating is not always guaranteed. The hydrofoil has both outdoor and air-conditioned indoor seats, but availability depends on occupancy, and the vessel may change based on the company's operational needs. You cannot reserve a specific seat in advance, and seating is first-come, first-served. If you arrive early for boarding, you have a better chance of finding an outdoor seat available. Indoor seats are still comfortable and climate-controlled, with good visibility through large windows.

Yes, the hydrofoil has toilets on board accessible throughout the journey.

Yes, you can bring a folding stroller without problems. For wheelchairs, the hydrofoil is accessible but with some limitations: boarding may require staff assistance, and interior spaces are not always roomy. We recommend contacting NLG before booking to confirm specific accessibility and arrange any needed support. In Amalfi and Positano, the historic centers have stairs and climbs that can be difficult with mobility aids.

The non-refundable rate requires full payment at the time of booking and includes a 20% discount compared to the standard rate. Once confirmed, the reservation cannot be changed, canceled, or refunded for personal reasons. This is the most advantageous rate, best suited for travelers with firm travel dates. If the service is canceled due to adverse sea conditions, a refund is still guaranteed.

We recommend arriving at the hydrofoil terminal ticket office at least 30–45 minutes before the scheduled 8:35 AM departure. This allows enough time to present your voucher, collect your tickets, and complete boarding procedures comfortably. During the peak summer season, when the terminal is busier, arriving 45–60 minutes in advance is advisable.